How Coca-Cola Builds Customer Service: Sobot Enterprise Insight
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How Coca-Cola Builds Customer Service: Sobot Enterprise Insight
How has Coca-Cola stayed on top for 130+ years? In this video, we explore how Coca-Cola combines global marketing power with AI-driven, omnichannel customer service to deliver personalized experiences at a massive scale. From product innovation and digital loyalty campaigns to AI chatbots, CRM systems, and offline service excellence, discover ...
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