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What if I told you that an unhappy client could actually become your biggest fan? Yep—it’s called the Service Recovery Paradox and it’s a GAME-CHANGER. In this episode of The Jasmine Star Show, I’m breaking down: ✔️ My personal (and frustrating) gym experience that lost them a customer ✔️ The 4-step framework to decide if a client issue is worth fixing ✔️ How to apologize the right way and rebuild trust ✔️ A simple tweak that can turn customer complaints into referrals If you’ve ever had a chall
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