FROM ITIL V3 to ITIL 4: LESSONS from a PUBLIC INSTITUTION | BEHIND the SCENES of HOW MADE it #02 #ti
5:37
YouTubeProf. Adriano Martins Antonio
FROM ITIL V3 to ITIL 4: LESSONS from a PUBLIC INSTITUTION | BEHIND the SCENES of HOW MADE it #02 #ti
In this episode, Wellington, IT Support Supervisor at Sonda working inside the Public Prosecutor’s Office of Goiás (MP-GO) shares how ITIL 4 has reshaped his daily operations and improved service delivery in a real public sector environment. He reveals what really changed from ITIL v3 to ITIL 4, how the principles like “Start where you are ...
4 views1 day ago
Shorts
Don't add EXTRA steps to your INCIDENT handling! #itil4 #itsm #pmgacademy #ti
0:29
4 views
Don't add EXTRA steps to your INCIDENT handling! #itil4 #itsm #pmgacademy #t
Prof. Adriano Martins Antonio
6 Steps to Treating and Resolving Incidents - Part 1 - Detect #itil4 #itsm #pmgacademy
0:57
2 views
6 Steps to Treating and Resolving Incidents - Part 1 - Detect #itil4 #itsm
Prof. Adriano Martins Antonio
ITIL Certification
What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
5:56
What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
YouTubeedureka!
163.3K viewsSep 27, 2019
ITIL 4 Foundation Complete Course | ITIL For Beginners |ITIL Certification Training | Simplilearn
52:02
ITIL 4 Foundation Complete Course | ITIL For Beginners |ITIL Certification Training | Simplilearn
YouTubeSimplilearn
733.3K viewsFeb 5, 2021
What is ITIL? | Introduction To ITIL Foundation Training | ITIL 4 Foundation Training | Simplilearn
11:59
What is ITIL? | Introduction To ITIL Foundation Training | ITIL 4 Foundation Training | Simplilearn
YouTubeSimplilearn
367.2K viewsSep 20, 2019
Top videos
Are ITIL processes holding your company back? #itil4 #itsm #pmgacademy #professoradriano #ti
0:27
Are ITIL processes holding your company back? #itil4 #itsm #pmgacademy #professoradriano #ti
YouTubeProf. Adriano Martins Antonio
3 days ago
Incident Management has two processes! #itil4 #itsm #professoradriano #pmgacademy
0:39
Incident Management has two processes! #itil4 #itsm #professoradriano #pmgacademy
YouTubeProf. Adriano Martins Antonio
2 days ago
O Swarming no tratamento de MAJOR INCIDENTS! #ITSM #ITIL #ITIL4 #professoradriano #pmgacademy #TI
0:54
O Swarming no tratamento de MAJOR INCIDENTS! #ITSM #ITIL #ITIL4 #professoradriano #pmgacademy #TI
YouTubeProf. Adriano Martins Antonio
256 views1 week ago
ITIL Basics
What is ITIL (IT Infrastructure Library)?
0:55
What is ITIL (IT Infrastructure Library)?
YouTubeGuru99
1.2K views1 year ago
ITIL In 1 Minute | What Is ITIL? | ITIL Tutorial For Beginners | #Shorts | Simplilearn
0:53
ITIL In 1 Minute | What Is ITIL? | ITIL Tutorial For Beginners | #Shorts | Simplilearn
YouTubeSimplilearn
14.9K viewsSep 28, 2021
Introduction to ITIL In One Minute | ITIL Certification For Beginners | ITIL | #Shorts | Simplilearn
0:51
Introduction to ITIL In One Minute | ITIL Certification For Beginners | ITIL | #Shorts | Simplilearn
YouTubeSimplilearn
29.6K viewsJul 14, 2022