At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

Global telecom operators are leveraging AI to enhance network operations, customer service, and fraud prevention, leading to ...

Orion Telecom has begun shifting its residential customer base across to Telekom Srbija ahead of a full takeover of the ...

In U.S. telecommunications, where customer expectations soar and data grows exponentially, the ability to unify, modernize, ...

AI also enables personalised offerings and dynamic pricing, boosting average revenue per user (ARPU) and reducing churn.

Netcracker positioned as a leader in IDC MarketScape for proven delivery record of modernized CX platforms and inclusion of ...

Explore how Indian telecom operators can leverage generative AI to enhance operations, improve efficiency, and drive revenue ...

Juniper Research’s 2026 trends report highlights how AI, eSIM convergence, 6G innovation, and satellites are reshaping ...

BSNL invites entrepreneurs in Erode to operate customer service centres, enhancing telecom services and offering attractive commissions.

The transition from legacy operational architecture to intelligent operations demands sustained vision, organizational commitment and strategic execution excellence.

Reliance Jio Infocomm Limited (RJIL) has launched new Intra Circle Roaming (ICR) packs that enable eligible prepaid customers ...

First Wi-Fi 7 deployment by Deutsche Telekom to use Airties Home software to enhance connectivity of broadband customers - Airties software continues to be deployed across Deutsche Telekom's European ...