Starlink, owned by Elon Musk, has changed the game in terms of internet accessibility in rural and other underserved areas lacking high-speed broadband infrastructure. It has 2 million US subscribers, and more than 6 million globally.

Users in the U.S. and Europe began experiencing the outage at around 3 p.m. EDT (1900 GMT) Thursday, according to Downdetector, a crowdsourced outage tracker that said as many as 61,000 user reports to the site were made.

The major outage came the day after Starlink launched a new cellular service with T-Mobile meant to kill dead zones.