BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company announced it had partnered with Salesforce.com to deliver its IT management software the Force ...

Marks & Spencer ends TCS IT service desk contract, but both firms say the move is unrelated to April’s cyberattack. M&S ...

Gonzaga University in Spokane, WA has replaced its outdated service desk software with a service management system that offers workflow automation and a self-service portal to help the university cope ...

Management software vendor BMC Software Inc. is due to release a suite of products aimed at small and midsize businesses this week. The move follows a recent similar announcement by rival IBM. Known ...

Management software vendor BMC Software is due to release a suite of products aimed at small to midsize businesses (SMBs) this week. The move follows a recent similar announcement by rival IBM. Known ...

BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...