Picture a customer receiving confirmation that a password was reset after a phone call they never made. The system recorded a voice match, verified identity, and processed the request – all based on ...

Officials said the victim received an email offering a courier associate partnership with a multinational firm.

Maharashtra Chief Minister Devendra Fadnavis today launched the app ‘Kumbhdoot AI Agent for Every Pilgrimage’ at the India AI ...

CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research ...

Payscout expands its ecosystem through its integrated partnership with Tratta, delivering secure and compliant payment ...

AI-powered multi-agent phone platform replaces IVRs and single-purpose tools with intelligent Service and Front Desk ...

The telco’s legal team wants the suit struck out entirely, claiming it does not disclose a "reasonable cause of action".

ETSLabs’ QEval® recognized as a Leading Provider on CMP Research Prism for Automated QA/QM, validating its AI-driven ...

Jointly AI Broker receives customers' requirements by phone, calls 20+ insurers, negotiates quotes, and provides them ...

Midland Credit Management recognized as one of the Top 50 Best Workplaces in IT & IT-BPM 2025 in India by Great Place To Work®.

Silver developers are hopeful enthusiasm for the precious metal flows down to mine builders as they seek re-rates on the road ...