Will Guidara's bestselling book and 'The Bear' have sent diners' expectations into overdrive, according to the owner of a ...

EDS Service Solutions (EDS) announced it will exhibit at The Hospitality Show 2025, Oct. 27-28 at the Colorado Convention Center in Denver. As hotel and resort operators continue to face ongoing labor ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Jamaicans love to complain about rude cashiers, indifferent clerks, and slow service, but the real problem runs much deeper. Poor customer service is not caused by lazy workers, it’s the product of ...

DAVENPORT, Fla. (WFLA) — A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and Nicholas Jones, 18, ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

WILMINGTON, N.C. (WECT) - The Good Shepherd will be celebrating the 20th anniversary of its Night Shelter on Oct. 2. The Night Shelter opened in 2005 and remains the only facility of its kind in ...

I recently spent an evening dancing in the basement of a Mexican restaurant in Marylebone. In itself, that’s not too unusual for me – but this night felt different. In the taxi on our way home, I ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook All 17 episodes of Halo are coming to Netflix, where the show will have what is far and away its ...

A collection of CDs advertising AOL's dial-up internet services Sipa USA / Alamy Live News It was the soundtrack of the early internet: When AOL dial-up users wanted to go online in the 1990s, they ...