Find the latest Customer Service news from WIRED. See related science and technology articles, photos, slideshows and videos.

The voice AI assistant can answer technical issues and sales questions over the phone. It can also schedule a call with a ...

TELCOR provides technology solutions that support billing, data integration, and operational performance for healthcare facilities and laboratories. TELCOR is an industry leader in laboratory revenue ...

TORONTO, March 25, 2026 /CNW/ -- Global Battery Materials Corp. (GBM), a vertically integrated critical minerals and technology company delivering natural graphite products and advanced anode ...

PORTLAND, Ore., March 18, 2026 /PRNewswire/ -- The Federal Communications Commission (FCC) is considering new rules requiring customer service agents to be based in the United States, with the ...

A real phone call shows AI trying to act like a human but failing, making it clear that businesses should reconsider replacing people with artificial intelligence. PORTLAND, Ore., March 4, 2026 ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...