TurnKey Siding has announced an important expansion of its operational capabilities through the acquisition of both residential and commercial licensing. This development positions the company to ...

Leading Milwaukee contractor announces expanded service offerings and faster project timelines to serve more homeowners ...

GM is recalling more than 43,700 Cadillac, Chevrolet and GMC SUVs over an issue with the transmission control valve.

Asda, Boots, TK Maxx, Tesco, Morrisons, Waitrose, and Hobbycraft are among the UK retailers warning shoppers to stop using these ...

CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research ...

Recognized for customer service training excellence, innovation, outsourcing leadership, and its customer satisfaction ...

Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

During parent company Restaurant Brands International’s third quarter earnings call, chief executive officer Josh Kobza said ...

Panera Bread confirms cybersecurity incident exposing customer contact information as class-action lawsuits are filed and ...

AI-native telcos will use continuous monitoring and predictive analysis to detect issues, isolate root causes, and take corrective action without waiting for human intervention. Instead of ...

Customers of BTU (Bryan Texas Utilities) can again make payments with credit and debit cards. That’s after BTU selected a new third party payment vendor. A BTU spokeswoman tells WTAW News that the new ...

The company revealed more details about its "operational intelligence platform" for contact centers — the massive customer service operations that companies across healthcare, travel, and financial ...