OTTAWA — Canada Post says it lost $205 million before taxes in the first quarter of the year as the postal service moves ...

Route AI uses automation to resolve shipping issues, boost customer trust and redefine post-purchase for fashion retailers.

(Nasdaq: ZENA) (FSE: 49Q) (BMV: ZENA) (“ZenaTech”), a technology solution provider specializing in AI (Artificial Intelligence) drone, Drone as a Service (DaaS), enterprise SaaS, and Quantum Computing ...

Canada’s beleaguered postal system got its third financial bailout in the last 16 months, putting the Crown corporation’s life-support bill at $2.72 billion. The latest bailout, which according to ...

The federal government is handing hundreds of millions of dollars to Canada Post to keep the money-bleeding mail service afloat for the current fiscal year. A cabinet order gives the beleaguered Crown ...

Canada Post is now sending letters to Canadians set to lose their home mail delivery to notify them of the upcoming change as the postal service prepares to move many to community mailboxes. “We want ...

Canada’s unemployment rate rose to 6.9 per cent in April as the economy lost 18,000 jobs and more people searched for work, but economists expect the labour market will recover once there’s more ...

Company says tech is meant to improve clarity and reduce ‘accent-related friction,’ but its use is stirring up debate ...

Rose St Louis is set to join Canada Life as its first chief customer officer, as the firm looks to strengthen its focus on customer experience and adviser engagement. St Louis will take up the newly ...

Canada Post has announced 136,000 addresses in 13 communities will no longer receive door-to-door delivery, and will instead get their mail through community mailboxes starting later this year. Two ...

Canada Post confirmed last week that, on the orders of the Mark Carney-led Liberal government, it is moving ahead with “consultations” on implementing a far-reaching restructuring plan. Dictated by ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...