Levi, VP of Global Sales and Business Development, Contact Center, AudioCodes, is a seasoned communications technology ...

Researchers and local vendors warn that imported AI voice agents misread accent, latency and South Africa's languages.

UCT's department of computer science published research this month introducing MzansiLM, which it describes as the first ...

Apple make a mean smartphone, but are they any good at telly? That was the question when, in 2019, the tech giant announced ...

As part of ongoing cost-cutting, Ubisoft is closing studios in Winnipeg and Belgrade. Up to 380 jobs are affected.

Customers don’t mind a human asking for their booking number, but they hate it when an AI agent does  A human at the airline ...

Xbox plans layoffs in July, according to Bloomberg. Internal memo paints a grim picture of the situation. The extent of the ...

Accor outlines four strategic bets on how AI will reshape hotel brands, distribution, loyalty, and operations across the ...

Assembly showcases standout works from Melbourne’s leading artist colonies and residencies. Discover 60 artists from ...