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Indian Overseas Bank Unveils Voice-Based UPI 123Pay: Now Make Digital Payments Without Internet

Indian Overseas Bank introduces UPI 123Pay for feature phone users In a major step toward inclusive digital banking, Indian ...
Milwaukee Independent

Companies find some tasks are still better left to humans even as AI shakes up the call center industry

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...