Optimum was experiencing a widespread outage on Monday evening in the Metro New York area. DownDetector.com was showing a huge spike in Optimum users reporting their service was out, which began ...

Optimum cable and broadband customers whose service went out for hours Friday night remain in the dark whether the company will credit their bills for the prolonged outage. Through its Optimum service ...

Q: I have a dispute with Optimum, our cable company. A service technician hit our mailbox with his truck a year ago. I reported the incident immediately and an inspector surveyed the damage a few days ...

Much of the tristate area was plunged into the past Friday evening as a service outage knocked out internet and cable service to Optimum customers across much of Connecticut, New York and New Jersey.