Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

When you think of fried chicken that hits the sweet spot between savory, crispy, and satisfyingly nostalgic, KFC usually ...

Simple menus win because they reduce operational complexity, labor training and inventory sprawl; improve consistency, speed ...

Three major fast food chains unveiled exciting new offerings this week, giving customers fresh reasons to visit. Wendy's ...