Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research ...

IT Max Global and Microsoft UAE showcased how agentic AI and Copilot technologies are transforming customer experience from ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user experiences.

Panera Bread confirms cybersecurity incident exposing customer contact information as class-action lawsuits are filed and ...

TurnKey Siding has announced an important expansion of its operational capabilities through the acquisition of both residential and commercial licensing. This development positions the company to ...

GM is recalling more than 43,700 Cadillac, Chevrolet and GMC SUVs over an issue with the transmission control valve.

(GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today ...

Officials with the Anderson County Sheriff's Office said they are having problems with the AT&T Central Office switch, primarily impacting the Clinton area.

As new warnings of attacks against Amazon users are posted to Facebook and X, here’s what you need to know and do.

The company says personal data from about 6.2 million customer accounts may have been exposed. *** Odido also states that its ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...