Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...
Done right, AI agents can make the total customer experience feel more human, says CEO of agentic AI automation platform ...
The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by ...
ID laws are forcing companies to store massive amounts of sensitive data, turning compliance into a security risk. Acronis ...
Heritage Insurance Holdings, Inc. ( HRTG) Q3 2025 Earnings Call November 6, 2025 9:00 AM EST ...
Patel said this is because of Neuro’s fundamentally different architecture. He explained that it uses deterministic guided ...
The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party ...
Among the throngs of cybersecurity vendors that have recently released AI agents for use by partners and customers, the ...
When customers “really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, ...
By Malte Kosub, CEO & Co-founder of Parloa Enterprises in the United States (U.S.) are on the cusp of a new reality: customer ...
AI Messaging Agent is a new two-way SMS engagement channel that helps qualify leads and grow revenue. SANTA BARBARA, Calif., Nov. 5, 2025 /PRNewswire/ -- Invoca, the leader in revenue execution, today ...
At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback