According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

CX Dive spoke to three experts about the spookiest customer experiences, what they do to customers, and how they can cost ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it's not always a happy or ...

A Ram owner's nightmare leads to a surprising trade. He traded a new 2025 Ram 1500 for an older 2023 Ford F-150 with higher mileage. Why? Major electrical issues and terrible customer service. Will ...

Rising healthcare costs and customer grievances expose critical gaps in India’s health insurance ecosystem — from weak ...

We went to the iStore to purchase a new MacBook Pro for work, and what followed was a sub-par customer experience.

Not all Costco vacation deals are worth the hype. We break down which packages fall short on value and overall travel ...

GW employees’ medical insurance contributions will increase as the University changes its health insurance plan administrator ...

Zero-turn lawnmowers are incredible purchases if you need something for a larger lawn, but these models ranked poorly for ...

A pub hotel group has come top of the table and beaten the likes of Marriott and Hilton in Which?’s hotel rankings, whereas Britannia has come last for the twelfth consecutive time.