Zahid Salman, president & CEO of GreenShield, Canada’s only national nonprofit healthcare and insurance organization, is tapping into digital strategies and the larger care ecosystem to expand ...

Nuclear power construction and IT projects also tend to go disastrously and exorbitantly wrong. But these are just three of the worst kinds of megaprojects, a cursed category defined by the authors, ...

Quiz time: What percentage of dot-com startups have failed? If you are like most people we have informally surveyed, you probably estimated around 90 percent. A few people posit a slightly lower ...

Magic Johnson and Larry Bird were among the greatest rivals in sporting history and their play on the basketball court riveted fans and teammates alike. Although they eventually became good friends ...

A version of this article appeared in the Spring 2019 issue of strategy+business. Leaders today are well aware that their organization’s culture is an asset that must be managed with purpose and care.

Since the mid-2000s, organizational change management and transformation have become permanent features of the business landscape. Vast new markets and labor pools have opened up, innovative ...

Industrial revolutions are momentous events. By most reckonings, there have been only three. The first was triggered in the 1700s by the commercial steam engine and the mechanical loom. The harnessing ...

None of the conference rooms were available, so the meeting was held in a maintenance closet: an 8-by-8-foot room with mops, brooms, and brushes, and the smell of detergent in the air. Ten men and ...

Evidence is mounting that conventional approaches to strategic human capital management are broken. This is particularly true for performance management (PM) systems—the appraisal approaches in which ...

This classic guide to organizational change management best practices has been updated for the current business environment. To read the newest article, click here. Or, to watch a related video, click ...

When you look at strategy as a frame of mind to be cultivated, rather than as a plan to be executed, you are far more likely to succeed over the long run. That is the core premise put forth by Cynthia ...

A version of this article appeared in the Autumn 2018 issue of strategy+business. In December 2014, a year shy of its 30th anniversary and as popular as ever, New York City’s Union Square Cafe faced a ...