Marketing leaders expect SEO and AI search to grow side by side, at least in the short term, according to new research from mobile analytics and marketing tech firm Branch. Branch’s AI Search and ...

Checkout friction often determines whether a sale happens — but post-purchase refund friction can erode profit margins. New data suggests that expanding payment options may be one of the most ...

In the print industry, e-commerce success hinges on connecting digital ordering with real-world production. Automation is ...

The e-commerce platform market is driving a major shift in how technology is bought, sold, and reused. A growing secondary resale ecosystem is replacing the long-dominant “take-make-dispose” model, ...

Marketing leaders say SEO isn’t going away. Instead, it’s evolving alongside AI search, creating new challenges in attribution, discovery, and content strategy. In the print industry, e-commerce ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

Marketing with generic email blasts is outdated. It’s time to put a new tool to work: personalized outreach. Email lead-generation expert Raphael Yu argues that “spray and pray” advertising tactics ...

Most consumers are satisfied with the recommendations they receive from AI shopping assistants, yet skepticism about the technology persists, according to a recent study by a product experience ...

The Buy Now button is losing its luster. After years of digital-first dominance, shoppers are intentionally slowing down, stepping away from their screens, and heading back to physical stores — not ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers rely on to detect fraud — creating a visibility gap that could trigger the largest ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...