Saks is facing criticism as several vendors allege the company has failed to pay long-overdue invoices despite the promised ...

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CEO Marc Metrick in February acknowledged a backlog and promised outstanding invoices would be addressed beginning in July.

NLX and Amazon Connect partner with the luxury retailer to provide a virtual voice assistant responding to customer inquiries ...

Saks Global, the largest multi-brand luxury retailer in the world, has released a new hyper-personalized homepage as part of ...

The luxury retailer is building off of NLX and Amazon Web Services technology to aggregate data for customer service agents ...

Saks Fifth Avenue finally tipped its hand, confirming plans to bid for a casino license on the top floors of its flagship store on Fifth Avenue. The luxury department store between East 49th and ...

Despite Saks turning down the lights, the Fifth Avenue Association has plenty planned to liven up the holiday 2024 celebrations. It will officially kick-off on December 8 with a Fifth Avenue 200th ...

Saks and Amazon's chic launch dinner, The North Face's late-night bash, and more events led this week's social scene.

On August 8, 2025, NLX announced a collaboration with Saks Fifth Avenue and AWS, aimed at enhancing customer interactions ...

Brittany Paige, a content creator on TikTok, has gone viral with her Saks Fifth Avenue return story, amassing over 550,600 collective views, and has prompted viewers to share that they've had ...

For the initiative, Saks Fifth Avenue partnered with leading luxury resort operators, including Marriott International MAR 0.0% and its portfolio of luxury brands including The Ritz-Carlton and St ...