Virtual receptionists answer calls, take messages, and schedule appointments remotely for around $250 per month versus ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

Artificial intelligence (AI) is quietly reshaping one of the most human parts of any business: the first hello.

The truth is, there are worse things than being a receptionist. Plenty. But few of them will involve sitting behind a desk and answering phone calls. Or listening to your boss’ meandering ideas and ...

YOU need to book an appointment to see the doctor – but picking up the phone and calling the surgery can be a task many of us dread. It can feel more difficult to get through to reception than speak ...

Receptionists at GP surgeries often bear the brunt of patients' frustration when they can't get appointments, with some people claiming the staff at their local practice are deliberately obstructive ...