FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s pleasant when you meet on the sidewalk. She’s ...

Here's something unexpected: Comcast's customer service may actually be improving. The company has a reputation for abominable service, perennially ranking near the bottom of customer satisfaction ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Comcast officially launched its wireless phone service Xfinity Mobile last May, and within the first five months, the company attracted hundreds of thousands of users. Now analysts say the service is ...