Compare the best IVR systems for 2026, including pricing, key features, call routing tools, and best practices for choosing ...

I often tell people that one of the big advantages of VoIP is that it lets you check your voicemail on your PC. It's easier and faster to process messages on a computer screen than it is to wade ...

New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls AVOXI, a global leader in cloud voice software for ...

Jive Software will add voice over IP (VoIP) calling within a month to its instant messaging software, which has been renamed Openfire. The company on Thursday released a beta of Openfire version 3.2, ...

I've been using the GotVoice (review) voicemail retrieval service for almost a year, and for the most part I've been happy with it. The free system retrieves voicemails that go to my home phone's ...

Avaya Inc. moved to make voice mail easier to use on the road, acquiring a maker of software that lets users get their office messages without dialing in. The enterprise communications vendor bought ...