AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...
Dallas-based customer-support software company TeamSupport LLC has acquired SnapEngage LLC, a chat software developer. The companies will operate under the TeamSupport banner and SnapEngage will ...
NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today introduced Sprinklr Modern Care Lite, an ...
Behind nearly every great act of customer service lies the support of great software. If you want to serve, engage, and retain the customers who will fuel your business success, you’d best have the ...