Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs ...

Holiday returns aren't easy! And we don't mean the part where you explain to your mother why you returned the sweater she gave you. Stores are not legally required to accept exchanges or give refunds ...

ST. LOUIS, Mo. (KSDK)-- Tis' the season to return. Holiday gift returns are expected to jump nearly 40 percent, according to "Liquidity Services," which manages returned merchandise for retailers. So ...

You likely already know how to spot a good Black Friday deal (electronics are almost certainly on your list) and how to plan your shopping schedule so you hit all the best sales (cutting short your ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...

No one enjoys taking things back to stores or sending products back to online retailers, and doing so after the holidays can be especially onerous. Knowing store policies and planning ahead can reduce ...

Even the most thoughtful gift-giver can't get it right all the time. In fact, Randy Allen -- an associate dean for the Johnson Graduate School of Management at Cornell University -- told The Wall ...

CHICAGO (CBS)-- Consumer alert: Check the return policy before shopping these days. It is advice we've all heard before, but temporary policy changes because of COVID-19 are creating confusion for ...

MARYLAND — Whether you received clothing for Christmas that is the wrong size, or the wrong tool for do-it-yourself work around the house, gift returns are inevitable over the holidays. Many Maryland ...

Some shoppers have been waiting for stores to reopen so they can return the unwanted merchandise that has been stashed in car trunks or closets since normal life came to a screeching halt in mid-March ...

Buying anything online can frustrate even the best shoppers because you cannot look at an item in person or try it on before making your purchase. Luckily, many online stores have adopted amazing ...