NEW YORK -- Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. With growth in other parts of the business, however, Sprint ...

In a deal valued in the billions of dollars, Sprint signed on with IBM Business Consulting Services to revamp its customer care service, a Sprint business unit that up until now has a less than ...

OVERLAND PARK, Kan. -- An 18-year relationship, plus an average account team tenure of more than 10 years, has added up to a new $19-million-plus communications services agreement between Sprint (NYSE ...

A cellphone bill for $14,000 is no small issue. In an interview with DigitalJournal.com, a San Francisco woman explains how she fought Sprint’s outrageous bill using the power of a YouTube complaint ...

RCR Wireless News is reporting that Sprint’s luck may be changing: according to a recent survey by Pali Research, Sprint ranked first in customer service response time, a “significant statement for a ...