Lousy service, not the Iran war, killed Spirit Airlines. Spirit was doomed to fail because of mismanagement, deep financial problems, and – crucially – its reputation for poor customer service. The ...
In the wake of Spirit Airlines’ demise, aviation industry observers are now wondering whether a similar fate may await Frontier Airlines, once Spirit’s principal competitor in the big-city low-cost ...
For an airline that built its brand on doing the absolute least, Spirit Airlines leaves behind something oddly hard to replace. Not because passengers will miss the tight seats or the fees that seemed ...