Retail’s embrace of artificial intelligence has pushed bots to new corners of the shopping experience — and not just for new products or traditional e-tailers, but also secondary sales platforms like ...

Tech companies are rushing AI shopping bots to market ahead of the holidays, yet multiple tools recommend identical generic gifts like cozy bathrobes. Amazon has sued Perplexity and blocked outside AI ...

Visa’s answer is the Trusted Agent Protocol, a framework that authenticates AI shopping agents and connects them to the humans they represent. Akamai brings its edge-based behavioral intelligence and ...

Amazon.com Inc.’s AI-infused Rufus shopping assistant has new features that make it a “faster, more useful, state-of-the-art shopping companion.” Google’s agentic checkout feature “can do the heavy ...

Jason Kent, hacker in residence at Cequence Security, says most retailers are applying 1970s solutions to the modern (and out-of-control) shopping-bot problem, and offers alternative ideas. In the ...

Over the next couple of years, automated bot shoppers are likely to start replacing human shoppers. And that’s going to force retailers to shift sales tactics to be successful. Autonomous bots acting ...