An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities. For an ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Enterprise service catalog and business process automation software vendor PMG has added a Cloud Accelerator to its Service Catalog Suite. The feature provides out-of-the-box functionality for ...

The late, lamented catalog showroom retailer Service Merchandise is making a comeback of sorts. The success of a Service Merchandise jewelry Website launched in December has led to the test-mailing of ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

It’s that time again, folks. Streaming service curators and social media managers are dusting off their Pride collections and celebratory posts, and while corporate Pride sentiment has always felt ...

The software catalog lists software and services reviewed by the Software and Web-based Services Review team. Follow the accessibility, and data classification level requirements (detailed information ...

Whether you’re new to the Concordia community, returning this fall term or you never left, you now have access to the university’s brand new IT service catalog. Created by Instructional and ...

Woolworths is to take on Argos and Tesco in the catalogue shopping market with the launch of its own service next month. The Woolworths Big Red Book will feature more than 6,000 products from toys, ...

The Self Service for macOS tool improves application and system setup and automates software maintenance for Drexel-owned Macs. Self Service for macOS provides users with an easy way to get and ...