The self-checkout lane is wide open. The line for a human cashier is four people deep and not moving fast. Any reasonable ...

Some retailers are removing self-checkout lanes while others limit items. Do you prefer kiosks or cashiers?

The Journal Sentinel asked readers: how do you feel about self-checkout at the grocery store? Here are the results from more ...

Amid the increasing number of self-service check-out stations cropping up at grocery stores and other vendors, companies have devised a unique measure to deter potential shoplifters — mirrors. The ...

Customers of popular British grocery chain Booths found out this week that the company is scrapping self-checkout lanes, just six years after rolling them out in their 28 tony stores, mostly located ...

If you've ever wondered if a simple scanning error at self-checkout could land you in legal trouble, you should hear what ...

The backlash against self-checkout is growing, and stores are starting to dial back on the technology after it exploded over the past few years. Booths, a British supermarket chain, said it's removing ...

The newest iteration of the bill, scheduled for the House vote, would likely exempt pharmacies, such as Walgreens and CVS, ...

Something incredible happened four years ago. People suddenly realized that my grocery store co-workers and I are essential. It had a lasting effect on me, but some people clearly need a reminder — ...

Self-checkout first appeared in grocery stores 38 years ago with the promise that it would enable faster, easier checkout experiences for consumers. The technology has become a staple in many stores, ...

PHILADELPHIA (CBS/CNN) - A newly released study by researchers at Drexel University published in the Journal of Business Research has found another problem with self-checkout: fading customer loyalty.

A California city is poised to introduce new self-checkout regulations that could affect both shoppers and stores. Costa Mesa, located in Orange County, California, is taking initial action to put in ...