Early data suggests chatbot referrals bring higher-intent guests as Airbnb bets on conversational search and deeper AI integration.
Airbnb is currently testing out a new AI-powered search feature. According to the company's Q4 shareholder letter, Airbnb is currently "integrating AI" into its app. One such integration, AI-powered ...
Airbnb is planning to incorporate artificial intelligence across its experience, whether it's for guests or hosts.
Airbnb CEO Brian Chesky said the company wants to increase its use of large language models for customer discovery, support and engineering.
Airbnb is stepping up to build an AI-native app experience, making the app more than a search aggregator and turning it into an assistant for planning trips or hosting visitors.
“From a business standpoint, AI is the best thing to ever happen to Airbnb,” the company’s CEO, Brian Chesky, said on CNBC.
Say what? Yes, Airbnb is testing adding a "What" box to the search interface atop its homepage. If it works, then over the next few years it may transform the way people look for a place to stay.