When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...
Samsung has revealed that it’ll offer QR- and NFC-enabled customer support at its repair centers. This feature will allow you to register your device at repair centers without filling out a ...
Go to https://rg2.samsungcareplus.com/us#/ Enter your device details and click next. Find the “Cancellation Request” link and click it. Confirm the cancellation ...
Today, Samsung announced that it is opening a Connected Customer Care Center in Greenville, South Carolina. This facility is aimed at improving and streamlining customer service across Samsung's ...
Capita PLC on Monday said it has secured a contract extension with Samsung Electronics UK Ltd, continuing a 14-year partnership and supporting Samsung's customers through artificial intelligence. The ...
Samsung is the most trusted 5G smartphone brand in the US, the latest survey by the American Customer Satisfaction Index (ACSI) revealed. The Korean firm achieved a score of 81 out of 100 in customer ...
RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc. has announced Rajiv Mehta as the Senior Vice President of its Customer Service Division. Since joining the company in 2011, ...
Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. It used to be that customers had one basic cell phone that they ...
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