Last year while attending Dreamforce, Salesforce’s annual extravaganza (disclosure, like other analysts, Salesforce supports my travel and expenses to attend the event each year), I was one of a group ...

Salesforce rolled out an “analytics cloud” this week that is touted as tying analytics to businesses processes and workflows so users can act directly on business intelligence from its new Wave ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business intelligence (BI) has long been heavily reliant on dashboards to ...

Today Salesforce.com announced additional new customization features for their upcoming "Winter '07" version of salesforce.com. What's interesting about this is that it lets users mashup data and ...

The trend now is to go mobile. Smartphones and tablets are not only ideal to use for communication, gaming, and entertainment. These devices are now in demand in businesses and different types of ...

Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

Salesforce previewed an update to its online service on Wednesday and said it is making it easier to customize its online business software. The company said its Winter '07 release, due later this ...