Consumers today are demanding. As the customer satisfaction bar gets raised higher and higher, it becomes harder and harder for companies to meet their expectations. Continuous innovation around the ...

After buying e-commerce firm Hybris last year and targeted sales specialist SeeWhy in May, SAP has now brought all its CRM and marketing products into an integrated suite. The enterprise software ...

As the company ramps up sales of its ‘Rise with SAP’ cloud migration/digital transformation offerings, SAP is focused on simplifying interactions with partners. SAP is making significant changes to ...

Bluleader, a solution provider that has won customer experience awards from SAP for its work in Australia and New Zealand, will become part of the DXC Oxygen SAP business. IT services solution ...

Our first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant - ...

“While widespread exploitation has not yet been reported,” Germany-based SecurityBridge said in a blog on Thursday, it has ...