Sony has confirmed that PlayStation support will no longer advise or interact with consumers on Twitter starting August 1, making it harder to contact PS Support. As per the official Ask PlayStation ...

PlayStation announced plans this week to retire its 1-to-1 support services offered through Twitter through the Ask PlayStation account. This means that while the account will still presumably be ...

An increasing amount of PS5, PS4 players are voicing their discontent with PlayStation Support, or lack thereof, with no relief in sight. Sony pulled the plug on 1-to-1 help via Twitter last August, ...

PlayStation is removing direct support via Twitter starting August 1st. Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter. The announcement was ...