The 311 service, where it's offered, routes people to a call center which in turn connects them with the appropriate non-emergency municipal service. For example, if you see an armed person entering a ...
SAN FRANCISCO -- Mayor Gavin Newsom announced on Wednesday, March 3, the launch of a unified open source standard enabling any local government to connect its 311 system to social networking sites ...
In an attempt to mitigate the digital divide and provide greater functionality to 311 users, Chicago announced a new set of features that can be accessed by texting the city's 311 system. The new ...
A young woman uses a smartphone in Washington Square, New York. (Photo by Claudio Alvarado Solari / CC BY-NC 2.0) This is your first of three free stories this month. Become a free or sustaining ...
Some of you might remember a while back when Mayor Michael Bloomberg implemented 3-1-1 in New York -- a non-emergency phone number that revolutionized the way citizens could make service requests of ...
SANTA CLARA, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)--KANA Software, A Verint ® Company (NASDAQ: VRNT), today announced the City of San Antonio, Texas is using its Customer Mobile application and ...
Chief Minister Siddaramaiah on Monday likened iCare — the Karnataka government’s ambitious citizen-engagement model that operates through Mobile One — with that of Open311, a free technology model to ...
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