From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...

UPDATE 6:33 p.m.: Services have been restored to process non-emergency calls, according to JSO. UPDATE 1:30 p.m.: Per JSO, 911 lines are working again. If you need to contact JSO for any other reason, ...

MONTGOMERY COUNTY, Md. (DC News Now) – Artificial intelligence (AI) may become key in helping emergency dispatchers in Montgomery County focus on actual emergencies. 911 operators often find ...

The Beaumont Police Department is changing how it handles non-emergency 911 calls to improve response times and prioritize ...

MOBILE, Ala., Oct. 24, 2025 /PRNewswire/ -- AltaPointe Health, in partnership with MyCare Technologies, the Mobile Police Department, and Mobile Fire-Rescue, has launched a new pilot program aimed at ...

WESTFIELD, Ind. (WISH) — The Westfield Fire Department will start charging assisted living facilities for non-emergency 911 calls. Fire Chief Rob Gaylor said Tuesday that it’s due to an increase of ...

BEAUMONT, Texas — In an effort to reduce unnecessary emergency room visits and improve resource allocation, the Beaumont Fire Department is set to launch two new telehealth services within the next 90 ...

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...

WESTFIELD, Ind — Starting this fall, residential care facilities in one Indiana city could start paying a price for repeatedly calling 911 for non-emergency help. Westfield city leaders say their new ...

WESTFIELD, Ind. (WISH) — An “increasing misuse” of services for non-emergency situations in residential care facilities has set the Westfield City Council on a course to implement fees for ...

NORRISTOWN – The Montgomery County Department of Public Safety directed a non-emergency phone number to residents in need of assistance amid an “intermittent 911 outage” affecting Pennsylvania on ...