Getting assistance at big-box stores can sometimes feel like a waiting game—especially at home improvement retailers like Lowe’s. There are ongoing complaints about understaffing. So, it’s not unusual ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

The new problem solver will be an effective time saver. The retail industry has seen a massive change over the past several years. One of the biggest changes is the great consolidation; the early ...