Forge Technology Advisors (FORGE) has recognized the transformative potential of AI in customer service as it is integrating AI into contact centers. With expertise in both technology and financial ...

Mutual of Omaha Ranks Highest in Individual Life Insurance Satisfaction Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability ...

No matter how much money you have, every adult faces countless financial decisions every year — how to stay afloat, prosper, prepare for the future, enjoy life and minimize hardship. It’s … a lot. So ...

Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Earning a graduate degree is a huge personal accomplishment, requiring countless hours of hard work and careful planning. For online graduate students, this is especially true, since many of them ...