When you think back on the past decade, it is incredible to realize how our day-to day lives, habits and expectations have evolved to accommodate new and disruptive technologies. In a few short years, ...

MAYFIELD VILLAGE, Ohio--(BUSINESS WIRE)--Big signs, little signs – indoor and out – if it’s in, or in front of, one of more than 30,000 independent insurance agencies around the country, chances are ...

“Whether it’s conscious or subconscious, when agents don’t feel valued, they will look to take their business elsewhere.” Craig Martin, executive director of insurance intelligence at J.D. Power, ...

The satisfaction quotient hasn’t changed, however. A consumer wants a quality product, expedited service and complete product satisfaction regardless of how or where the final product is purchased.

Insurance companies also lack access to the technology infrastructure the independent agents utilize, thereby preventing accurate tracking of agent performance. For example, insurance companies cannot ...

TROY, Mich., October 01, 2025--(BUSINESS WIRE)--Despite being responsible for more than 61% of all property and casualty (P&C) insurance policies written, 1 independent insurance agents say they are ...

TROY, Mich.--(BUSINESS WIRE)--The perennial dominance of the agent channel in the insurance industry continues to face strong headwinds due to increased competition and evolving consumer expectations ...

Creating a strong risk management plan for your business means understanding both what can go wrong and how to protect yourself. But when you’re running a small or even mid-sized firm, chances are you ...

Jesse Konold and Dan Maguire, members of the Independent Insurance Agents of South Dakota, tell us why working with an independent insurance agent is the Trusted Choice. Want to know more about what ...

Smart Medigap Plans, a Texas-based Medicare Supplement Insurance Agency, has expanded its comprehensive Medicare insurance ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Investopedia / Michela Buttignol A brokerage general agent sells insurance products to ...