“Press 1 for accounts; press 2 for technical support; press…” Interactive voice response systems have permeated almost all aspects of customer experience, but getting IVR right is tougher than it ...
With increasing automation and advancements in technology, it has become essential for businesses to move towards IVR. A multilevel IVR is an automated call response system that acts as an ...
KooKoo's interactive voice response system (IVR) now supports over 10 Indian languages. In a blog post, the KooKoo team conveyed, " to support Indian languages at least in a limited domain, we are ...
This week on the VO School Podcast we’re doing something a little different. I’ve invited four successful voiceover actors to share with us how they find work. In part one of a two-part series, we ...
June 19, 2008 — Pronexus Inc. announced today that Customer Interaction Solutions magazine has named VBVoice 5.5 as a recipient of a "2008 IP Contact Center Technology Pioneer Award" and that ...
Communication is an important asset for all startups, especially stockbrokers) as most of the business happens over a phone call - taking orders or talking to customers. Today, there are many channels ...
Running the phone system for even small companies can be a complicated business if you do it all in-house. Not only are there capex costs to consider (which in these days of tight budgets is probably ...
Objective: Bone mineral density (BMD) testing is a key tool used to diagnose and treat osteoporosis. We assessed the rate of scheduling BMD tests among health plan members at risk for osteoporosis who ...
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