While your customer service representatives are busy fielding calls, chats, texts, emails and other forms of communication to handle customer issues and complaints, their counterparts on the marketing ...

In a world where digital interactions are king, CRM systems have become the chessboard on which businesses maneuver for success. No longer just databases, these systems are now the engines driving ...

Developed in strategic partnership with NESIC, a subsidiary of NEC Corporation, and a leader in integrated IT and network solutions for digital transformation (DX), IDX allows authorized personnel to ...