At midnight on October 1, 2025, the U.S. government shut down. Lawmakers were unable to agree on appropriations legislation to provide continued funding for the 2026 fiscal year. This shutdown is the ...

The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired and pushed out thousands of civil servants. Customer Experience DOGE Citizen ...

A historically tumultuous year for federal employees didn’t dim the public’s pre-shutdown view of government services, according to a new survey that largely credited tech adoption for the positive ...

• Shutdown-related firings begin: White House budget chief Russell Vought announced the government has started firing federal workers as the shutdown drags on. So far, it appears the Departments of ...

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

Government blockchain services took a big step in late August 2025 when the United States Department of Commerce (DOC), led by Secretary Howard Lutnick, announced bringing American government ...

It's Day 23 of the federal government shutdown, and Republicans and Democrats appear no closer to an agreement to end it. Without a fix, many federal employees will not be getting paid tomorrow, the ...

The country’s airlines and military members could once again take the brunt of a government shutdown as lawmakers advanced a plan on Friday that looks set to put the government on the path to a ...

Citizen satisfaction with the federal government continues to rise, despite 10 months of headlines about government layoffs and the work of the administration’s Department of Government Efficiency, ...