Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Giving critical feedback is an essential part of a manager’s job. But people in Shanghai don’t provide feedback in the same way as people in Strasbourg or Stockholm, so how can do your job when you’re ...

Senior leaders often tell me: “We have a great culture. People here are kind, relational, and genuinely care about one ...

In today's globalized, multicultural workforce, a motivated workforce is essential for driving organizational success. One of the keys is showing genuine appreciation for employees' contributions to ...

Companies keep asking employees for feedback, but what happens next? Employees often feel like they constantly fill out surveys, attend town halls, and deal with pulse checks, yet many employees feel ...