In today’s challenging economy and ultra-competitive marketplace, businesses simply can’t afford customer churn; retention, engagement and overall experience are more important than ever. That’s why ...
Big data analytics is still the name of the game in this category. Analyzing unstructured customer data and feedback continues to be a major obstacle for organizations, and the vendors competing in ...
Verint Systems today launched an enhanced cloud-based Enterprise Feedback Management (EFM) solution, with functions around survey design and deployment in addition to analysis across Web-based, SMS, ...
With an open integration between eXplorance’s Blue™ EFM and Canvas platform, higher education institutes that use Canvas now enjoy a robust enterprise-class course evaluation, test development ...
Ever hear tell of Enterprise Feedback Management (EFM) software? It sounds complicated but useful doesn't it? According to solution provider Inquisite it gives companies the ability to automate and ...
“With CustomerSat Mobile, my mobile device can become the control center of our voice of the customer programs,” said Tim Izatt, Director, Customer Services at Vivint. “I can monitor customer feedback ...
QuestBack, a global leader in enterprise feedback management (EFM) and social CRM, today announced Enterprise Feedback Suite 10, a feedback and engagement platform that adapts to any mobile device and ...
REDWOOD CITY, Calif., Sept. 25, 2020 (GLOBE NEWSWIRE) -- Reputation.com, provider of the first -- and only -- complete Reputation Experience Management (RXM) platform, today announced it has been ...
It isn’t every day that you get to launch a new brand — let alone relaunch a 20-year-old tech company. But this week, we’re doing both. SurveyMonkey has become Momentive, a leader in agile experience ...
"We're seeing organizations broaden their use of enterprise feedback management as they gain insights that deliver a deep understanding of customers, employees and partners – resulting in outstanding ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (NASDAQ: VRNT) today announced the availability of its enhanced cloud-based Enterprise Feedback Management (EFM) solution. This latest release ...
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