Britons who are with British Gas, Octopus Energy and Shell Energy said their direct debits have doubled since the price rise, despite the price cap being half that, according to Money Saving Expert ...

Ofgem has told a number of energy suppliers to take “immediate and urgent action” after finding a range of weaknesses or failings in the way they charge customers direct debits. The regulator found ...

Martin Lewis has warned that ditching direct debits for paying energy bills could mean you end up shelling out even more. Households are facing eye-watering rises on energy bills from today as the ...

Octopus Energy has issued a Direct Debit warning to ALL its customers. The energy firm says switching how you pay could leave ...

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Martin Lewis has issued a fresh warning to those who pay their energy bills via direct debit in response to a complaint that one energy customer was being denied their credit back. Appearing on ITV's ...

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Households who've switched energy providers only to have their direct debits increased – particularly over the recent summer months when you typically use less – can challenge any unfair increases.