ParisQuadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, today ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. If customer experience is the center of digital ...

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

It’s harder than ever to land a new client. Companies are scrutinizing spending amid pandemic-fueled economic uncertainty. Sales meetings are conducted over video rather than in person. Buyers are ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and customization. Costs include time and effort.

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

TEL AVIV (Reuters) - Glassbox, an Israeli provider of customer management technology, said on Thursday it raised $25 million in a round of financing led by Updata Partners, a software-focused growth ...

Tempo Software, the leader in Adaptive Strategic Portfolio Management (SPM), today announced the appointment of Tyler McNally as Chief Customer Officer. McNally will lead global customer success, ...

FRANKFURT/JERUSALEM (Reuters) - SAP , Europe's biggest technology company, has agreed to buy U.S.-Israeli customer identity software company Gigya to strengthen its position in the booming market for ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...