Gabriela Walsh is a Certified Educator in Personal Finance® and a personal finance editor at Red Ventures. Her previous work experience includes various editorial positions at FinanceBuzz. She ...

Customers have the right to dispute errors under the Fair Credit Billing Act. Customers should make sure they are not mistaken about the billing error and should ...

Don’t ignore potentially fraudulent credit card transactions; instead, take advantage of the protections and refund processes available through your card issuer. Confirm that the transaction is indeed ...

Some card details on this page may be out of date. Kendra Graham -- owner of Kendra’s Gems-- found out that after shipping merchandise to two different customers, they disputed the purchases with ...

Defective merchandise. Shoddy plumbing jobs. Car repair shops that don’t repair anything. Undisclosed and unfair extra service fees. Shipments that never arrive. Even careful consumers sometimes run ...

One of the benefits of credit cards is the fraud protection they offer. If you have a fraudulent charge on your account, you just dispute it, and the card issuer removes it from your bill. It ...

A pending transaction is a charge that shows up on your credit card statement but hasn’t been reduced from your balance yet. Merchants may also place a pending transaction — or hold — on your account ...

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Disputing a charge — whether you were double-billed, overcharged or hit with credit card fraud — is one of your rights under the Fair Credit Billing Act. And while it should be (and often is) fairly ...

If you believe there is an erroneous or fraudulent charge on your credit card, you have the right to dispute the charge and potentially have it removed from your statement. The Fair Credit Billing Act ...

Have you ever ordered something online that was delivered damaged ‘ or never arrived at all? Or been double-billed by a merchant? Or spotted a charge on your credit card statement you didn’t make?