Debt Support National has expanded its comprehensive debt relief programs to address the growing financial pressures facing American consumers struggling with mounting credit card balances and other ...

Now isn’t the time to give up on human-centered support as customers depend on these knowledgeable teams for a variety of business-critical activities. Nearly every company is preparing for an ...

Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. Customer satisfaction is critical for business success in ...

The UK Financial Conduct Authority (FCA) has published the findings of its review of firms' approaches to the consumer support outcome of the Consumer Duty. The FCA identified a range of good ...

Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

The stock trading app Robinhood announced Tuesday it will allow users to request a call back from a registered financial representative at any time. The support change comes in the wake of a CBS News ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

SAN FRANCISCO — Americans want to see their main street thriving, and many are willing to do their part to keep local shops in business, according to new research commissioned by online wholesale ...